State Farm® Insurance Agent Steve Borklund
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Frye
February 15, 2024
5
out of
5
rating by Lisa Frye
"Staff is always friendly and helpful"
We responded:
"Thank you, Lisa! We appreciate your kind words. Steve Borklund"
Claudia Burns
February 2, 2024
5
out of
5
rating by Claudia Burns
"We have been with Steve Borklund-State Farm Insurance for many years and have always had professional service. The team works together to serve their clients, watching for discounts where appropriate, and always giving that personal touch that tells us we are not just a number in a database. We are thankful for the services they provide. JB & CB"
We responded:
"Thank you so much, Claudia, for such kind words in regard to our agency. We do work hard to do the right thing with regard to all of the folks we serve. Steve Borklund "
Bonnie Mcclinton
July 31, 2023
5
out of
5
rating by Bonnie Mcclinton
"Best Insurance company in Travelers Rest! They are great and are always so helpful!"
We responded:
"Thank you so much for your compliment, Bonnie! We truly appreciate you and being able to serve you. Steve Borklund"
NEWTON GK
August 18, 2022
1
out of
5
rating by NEWTON GK
"Makes mistakes then blames customers. Very unprofessional. Don't got time to run around and correct people at their job. Had my vin number wrong repeatedly. The worse experience I ever had."
We responded:
"Newton, when we spoke with you on Tuesday afternoon, we showed you what the companies record shows. You said you had bank statements that showed the payments you had made. We offered to review your bank statements with you and if you could show that our records were inaccurate, we would correct any errors our records show. That offer is still open. Steve Borklund"
Michael Malandrino
July 10, 2022
5
out of
5
rating by Michael Malandrino
"Saved me alot of money and got better coverage."
We responded:
"Thank you for your comments and high rating, Michael. So glad we could save you a lot of money AND give you better coverage. Steve Borklund."
Nancy Gemme
June 29, 2022
5
out of
5
rating by Nancy Gemme
"Went in to give them a certificate for a safe driving course. Office was very helpful and copied the information."
We responded:
"Thank you, Nancy, for your kind words. We do strive to provide outstanding service and it is always nice hear someone like yourself commend us! Thank you, again, Steve Borklund"
Britney Matthews
June 10, 2022
5
out of
5
rating by Britney Matthews
"Always very helpful and friendly staff. If my agent isn't available any agent is always more than happy to help me! I was also able to get a really good rate on a life insurance policy through them that helped lower my car insurance rate!"
We responded:
"Britney, thank you for giving us a five star rating. We always strive to earn such high honors and it is truly gratifying to hear when we do. Steve Borklund"
Kathleen Rice
March 22, 2022
5
out of
5
rating by Kathleen Rice
"I cannot say enough great things about Dave Samuels! Yesterday he saved me thousands of dollars and hours of my time by assisting me with an insurance policy that was not held through State Farm. The issue was very time sensitive and he was able to obtain a better policy for thousands less with SF in less than an hour! I was amazed and relieved! Throughout the year he also makes sure that I receive my low mileage discounts by sending me reminders to submit my mileage. He is a pleasure to work with!"
We responded:
"K"
Jennifer Gilbert
March 9, 2022
5
out of
5
rating by Jennifer Gilbert
"I've been with this office since 2005. Everyone is absolutely amazing and very helpful. Feel very blessed to have them covering our family."
We responded:
"Thank you, Jennifer! We really appreciate the opportunity to serve you and are so thankful you think so highly of. Steve Borklund"
Lexie Jones
February 28, 2022
5
out of
5
rating by Lexie Jones
"Amy is the QUEEN of State Farm. She knows what I need before I ask for it. It's almost like she reads by mind."
We responded:
"Lexie, Amy IS the QUEEN!! Thank you for recognizing her as such. Steve Borklund"
Bruce Schoonmaker
February 21, 2022
5
out of
5
rating by Bruce Schoonmaker
"Dave Samuels is a delightful combination of professional, efficient, kind, and friendly agent who genuinely cares about his clients. He has always given us excellent advice. Can't recommend him more highly!"
We responded:
"Thank you so much, Bruce! We truly appreciate your high marks. Dave is as you have described him. We’re so glad he is a part of our team. Steve Borklund"
Sherri Paisley
January 13, 2022
5
out of
5
rating by Sherri Paisley
"BEST SERVICE EVER. Thanks Dave Samuels!! Honest, quick, lowest price and very friendly. So glad I found this office. Sherri and Fred"
We responded:
"Thank you, Sherri for your top rated review. We all strive to make your insurance pursuing experience a great one. Dave is very good at helping folks like you get what you need in a pleasant and helpful way. I’ll be sure to let Dave know what you said about him. Steve Borklund"
Hannah Turpin
November 19, 2021
5
out of
5
rating by Hannah Turpin
"Cheapest insurance I could find, when I signed papers I got a free mug and calandar magnet. Everytime I have to call them they are all very nice. I didnt know I had roadside assistance. When my battery lost power i was in another state, and a tow truck drove almost a 2 hour drive just to jump start my car. I'm very pleased with this company."
We responded:
"Hannah, I really appreciate such a high rating! We do work hard at doing the right thing by our customers and it's always nice to hear that we have. Thank you so much, Steve Borklund"
Krystal Vickery
October 19, 2021
5
out of
5
rating by Krystal Vickery
"Very helpful when I have any questions about my policies. Very friendly people there"
We responded:
"Thank you, Krystal. It is a pleasure to serve you and an added bonus to be appreciated by you with such high marks. Steve Borklund"
Henry Strunk
October 2, 2021
5
out of
5
rating by Henry Strunk
"When there were delays and mistakes made in processing a claim on my homeowners policy, my State Farm Agent acted as my advocate in bringing a complicated problem to a successful conclusion."
We responded:
"Henry, thank you for giving us the opportunity to help. And thank you for allowing us to serve you. Steve Borklund"
WILLIE PORTER
September 2, 2021
5
out of
5
rating by WILLIE PORTER
"Professional service"
We responded:
"Willie, thank you for your 5 Star rating. We do try hard to provide 5 Star service and it is always gratifying to hear from someone like yourself that we are, indeed providing it."
Lydia
August 20, 2021
5
out of
5
rating by Lydia
"Amy is the best of the best! Very helpful and very informative!"
We responded:
"Dia, you are absolutely right…Amy is the best. She has been the rock of our agency for over 20 years. She is very knowledgeable, but also very compassionate. Thank you for recognizing that is her and giving her and the agency such high marks. Steve Borklund"
Sara Gilstrap
June 22, 2021
5
out of
5
rating by Sara Gilstrap
"Dave is a phenomenal rep! He has beyond beyond helpful with getting my accounts set up."
We responded:
"Sara, thank you for taking your time to give us your rating. A 5 Star rating is a very high compliment. Dave really is very helpful. You can tell he loves helping folks. Thank you, too for allowing us to serve you. Steve Borklund"
Gary Fisher
June 4, 2021
5
out of
5
rating by Gary Fisher
"I have been a loyal customer for over 20 years and stayed a customer even after moving out of the area. Why??????......simply answered, Amy Laws, she has been taking care of my insurance needs since the day I walked into Steve Borkland's Agency. I can not imagine having anyone else take care of my insurance needs, if she is not in the office, I will wait till she is back in the office to call back. Quite frankly, when Ms. Laws leaves, I will too.......can't imagine somebody filling her shoes."
We responded:
"Mr Fisher, thank you for your call and now your rating. I thoroughly enjoyed visiting with you and am in full agreement with your feeling on the outstanding work Amy does. She’s one of a kind. Steve Borklund"
Lori Register
June 1, 2021
5
out of
5
rating by Lori Register
"Dave Samuels is awesome! He’s always finding ways to help my family save the in the most economic way on our car insurance. Very helpful & always a step ahead! Thanks Dave for all you do!"
We responded:
"Thank you for such high marks, Lori! Dave is awesome. I’ll be sure to share your comments with him. Thank you for allowing us to serve you. Steve Borklund"
Christie Mull
May 28, 2021
5
out of
5
rating by Christie Mull
"Amy has been taking care of all my insurance for 20÷ years. She always is looking out for my home, cars and business"
We responded:
"Christie, thank you for giving Amy such high marks. She really is great!! She always works hard to do the right thing. I’ll be sure to share your comments with her! Steve Borklund"
Doug Johnson
May 6, 2021
5
out of
5
rating by Doug Johnson
"Having moved to SC from PA, I didn’t know who I’d work with for my insurance needs. My Dad was an insurance broker, so I know good service and help in this space. Dave was so helpful from the start. Well versed in what SC needs are instead of PA needs ( they are different). Dave got us great coverage and for two years has provided great advice and service when I need it. He goes out of his way to help! In an age when it’s common for a lack of response on the phone, Dave calls me back and is there for me. Can’t ask for more. Looking for a good guy who knows his stuff? Dave’s your man. Highly recommend him"
We responded:
"Thank you so much for such raving reviews. Dave is how you described him and follows through as promised. Thank you for taking the time to write. Steve Borklund"
Tom Sawyer
April 29, 2021
5
out of
5
rating by Tom Sawyer
"Very nice office and very professional."
We responded:
"Tom, thank you for such a high compliment. Our standards are very high and it’s always nice to see someone like you show your appreciation."
Darryl Thorne
April 29, 2021
5
out of
5
rating by Darryl Thorne
"Great customer service.... They go above and beyond to meet the customers needs."
We responded:
"Thank you for such high marks, Darryl. It is our pleasure to serve you! Steve Borklund"
Marie van Romburgh
April 9, 2021
5
out of
5
rating by Marie van Romburgh
"Excellent, speedy service and great communication!"
We responded:
"Thank you, Marie! We truly appreciate such a great review. Thank you, too, for the opportunity to serve you. Steve Borklund"